Practice Area
Consumer Law Attorney in Kuşadası
Legal advice and representation in disputes involving defective goods and services, the right of withdrawal and consumer claims
Disputes arising from goods and services purchased by consumers may be resolved before consumer arbitration committees or consumer courts. Our law office in Kuşadası assists both consumers and businesses with disputes involving defective goods and services, the right of withdrawal, and subscription agreements.
Consumer Law
How Can We Assist?
Every legal matter is assessed according to its individual circumstances. Our principal services in this area include the following.
Defective Goods and Services
Assessing claims for repair, replacement, refund or price reduction arising from defects in purchased goods or services.
Right of Withdrawal
Assistance with the exercise of the right of withdrawal in distance sales and door-to-door sales agreements.
Consumer Arbitration Committee Applications
Preparing and pursuing applications before consumer arbitration committees.
Consumer Court Proceedings
Objections to arbitration committee decisions and representation in proceedings before consumer courts.
Subscription and Campaign Sale Agreements
Assessing disputes arising from subscription, instalment sale and promotional campaign agreements.
Pre-Sale Housing Agreements
Legal assistance with disputes arising from pre-completion (off-plan) housing sale agreements.
Our Approach
How We Handle Consumer Disputes
The agreement, invoice, warranty document and any correspondence are reviewed first to determine the nature of the dispute.
Depending on the monetary threshold of the dispute, we assess whether the arbitration committee or the consumer court is the appropriate forum.
For both consumers and businesses, we pay particular attention to application and objection time limits throughout the process.
Frequently Asked Questions
Common Questions
What remedies are available for a defective product?+
Depending on the applicable legislation, remedies may include repair, replacement, a refund or a price reduction; the specific circumstances must be assessed.
How long is the right of withdrawal period?+
The period depends on the type of agreement and the applicable legislation.
Which disputes can be brought before a consumer arbitration committee?+
This depends on the monetary threshold and nature of the dispute.
Contact
Request a Legal Consultation
You may contact us with a brief description of your legal matter or proposed transaction to request a consultation.
Email enquiries are generally reviewed and responded to within the same business day.